Solutions

Self-care, customer portals

Self-service systems allow for a dramatic increase in the enterprise's efficiency. They not only help to cut customer support costs by reducing call center staff, but also improve customer satisfaction levels by empowering them to control more of their preferences themselves. This is true, however, only for well-implemented systems that are relevant, effective, and easy-to-use because of great UX design and modern technical implementation. We will help you develop an effective self-care system that perfectly matches your customers’ needs, seamlessly and securely integrates with your business processes, and brings great value to both your customers and your business.

Bite Self-Care
Bite Self-Care Self-Service, Customer Portals
2019
LMT Self-Care
LMT Self-Care Self-Service, Customer Portals
2014
MaxiPay Payment Accounts
MaxiPay Payment Accounts Self-Service, Customer Portals
2020
British Airways, Trade Extranet EMEA, LATAM, APAC
British Airways, Trade Extranet EMEA, LATAM, APAC Self-Service, Customer Portals
2015
British Airways, Prefered Sales Agents, North America
British Airways, Prefered Sales Agents, North America Self-Service, Customer Portals, Loyalty
2015
British Airways Cargo, LIFT Loyalty Programme
British Airways Cargo, LIFT Loyalty Programme Self-Service, Customer Portals, Loyalty
2019
Transact Bank
2020

What’s Done

British Airways Speedbird Club

Air transportation

British Airways Speedbird Club

Trade Extranet for 70 countries

DNB Nord

Finance

DNB Nord

Intranet for 6 countries and 3500 employees

GE Money Dealer

Finance

GE Money Dealer

Self-care and BPM system for Latvia

Latvian Republic Cabinet Office

Government

Latvian Republic Cabinet Office

Web publishing

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