A thoroughly developed, research-backed and meticulously tested user experience is among the key success factors for e-commerce projects in the highly competitive online marketplace. We help both B2C and B2B e-commerce companies to significantly improve their customer satisfaction levels, as well as increase the average spend, by carefully analyzing and systematically improving their user experience. From research and prototyping through cutting-edge front-end and efficient back-end development, to sharp promo material design, we will help you develop an outstanding e-commerce platform, securing a solid competitive advantage and winning your customers’ loyalty.
Our goal was to secure the best possible user experience and to increase conversion rates within the framework of our specific business requirements. We especially appreciated that every major UX solution Vide Infra offered was grounded either in research material or UX-testing results. That allowed us to make informed decisions rather than guess and hope of the best. Besides, Vide Infra suggested various conversion enhancement tools and methods for e-shops that we found very effective.
We work across many sectors, and are capable of quickly and efficiently gaining insights into new industries. Our thorough processes allow us to tackle challenges in virtually any business realm. Over the years, we have acquired particular skills, knowledge and experience in certain industries:
British Airways Speedbird Club
Trade Extranet for 70 countries
Intranet for 6 countries and 3500 employees
GE Money Dealer
Self-care and BPM system for Latvia
Latvian Republic Cabinet Office